Apply NowVisit GoJDB.com Store Locations : Bad Credit Car Loan :  Need Credit for a Car : Need a Car but have Bad Credit
J.D. Byider
Locations: Click map below to find location near you.

Do you have feedback about a dealership to submit?

J.D. Byrider System-Wide Satisfaction Ratings

As of 1/1/2009

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2000 Buick LeSabre. I had my vehicle in for service because the check engine light was one; the service was done quickly, it was covered under warrenty, and i`m unsure of the paperwork... but the problem is, the light is still on today. The staff was great, and other than the light still being on, things with the vehicle are fine. All in all, I consider my experience with JD Byrider to be positive.

     

    12/23/2008

     
    Positive Comment

    I own a 2003 Ford Taurus. Overall my experience was positive. Alex was the salesperson that helped me and he did a good job. I was approved the first day I went in to buy a vehicle. The vehicle was clean and in good condition when I bought it. The door locks don`t work correctly and it takes 5-10 minutes to get them all to lock using the power locks.

     

    12/23/2008

     
    Positive Comment

    I own a 2002 Dodge Neon. Overall my experience was positive. I brought my vehicle in for an oil change, and the service took about 10 minutes. The cost was covered under warranty, and I received paperwork upon completion. The customer service there was good, and there are no current problems with the vehicle.

     

    12/23/2008

     
    Positive Comment

    I own a 2004 Chrysler Concorde. I recently brought my vehicle in because the engine light was on, and I left the vehicle there all day because I had to go to work. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff treated me very well, and the vehicle has no problems now. Overall I would rate this experience positive.

     

    12/23/2008

     
    Positive Comment

    I own a 2001 KIA Sportage. Overall my experience was positive. I brought my vehicle in for an oil change, and the service took about an hour. The cost was covered under warranty, and I received paperwork upon completion. The customer service there was good, but there are a few problems that we have been having ever since we got the vehicle. They can not seem to get them fixed either. The check engine light stays on, there is a rattling when I turn, the muffler needs worked on, and one of the doors is broke. We have been having these same issues since we purchased the vehicle about a year ago.

     

    12/23/2008

     
    Positive Comment

    I own a 2000 OLDSMOBILE Intrigue. Overall my experience was positive. Andrew was the person who worked with me and he did a good job with everything. The vehicle was clean and in good condition when I bought it and I have not had any issues with it at all. I was approved the first day I went in.

     

    12/23/2008

     
    Positive Comment

    I own a 2000 CHEVROLET Blazer. My salesperson was Christian and he was very helpful. The car was in good running condition and clean when I purchased it. Currently there is a problem, but they already said they would take care of it. I was approved for the car the same day. Overall my experience was positive.

     

    12/23/2008

     
    Positive Comment

    I own a 2000 Buick LeSabre. I had my vehicle in for service because it was accelerating on it`s own; that`s the best way I can describe it.. it was driving on it`s own. The service was done quickly, it was covered under my warrenty, but I do not remember recieving a receipt. The men in the service department were very nice, and my vehicle is doing fine today. All in all, I consider my experience with JD Byrider to be positive.

     

    12/23/2008

     
    Positive Comment

    I own a 2000 Plymouth Voyager. I had an overall positive experience. I brought the van in to get a new starter and battery put in the day after I got it. It took about an hour and a half, maybe two hours. It was covered under warranty and I got paperwork. The staff there is good. My car is not having any problems;it is doing fine.

     

    12/23/2008

     
    Positive Comment

    I own a 2001 Hyundai Tiburon. My salesperson was a white guy with blonde hair. His customer service was pretty good. The car was in good running condition and clean when I purchased it. Currently I think there might be something wrong with the fuel pump. I was approved for the car the same day. Overall my experience was positive.

     

    12/23/2008

     
    Positive Comment

    I own a 2002 KIA Sportage. Overall my experience was positive. K.O was the salesperson who helped me get my vehicle and she did a fine job. The vehicle was clean and in good condition when I bought it and I was approved the first day I went in. I have not had any problems with the vehicle since I drove it off of the lot.

     

    12/23/2008

     
    Positive Comment

    I own a 2004 CHEVROLET Cavalier. I had an overall positive experience. I brought the car in to get the gas tank changed out. I brought it in around 9-10am that day and got it back around 3pm the next day. It was covered under warranty and I got paperwork. I like the staff, they are pretty cool. I`m not having any problems with the car right now.

     

    12/23/2008

     
    Positive Comment

    I own a 2001 CHEVROLET Malibu. Overall my experience was positive. I brought my vehicle in for an oil change, and the service took about 10 minutes. The cost was covered under warranty, and I received paperwork upon completion. The customer service there was great, and there are no current problems with the vehicle. It is running great at this time.

     

    12/23/2008

     
    Positive Comment

    I own a 2005 Dodge Caravan. Overall my experience was positive. It didn`t take long to get approved for the car I wanted. The car was really nice when I got it, and I don`t seem to be having any problems at this time. My salesperson was Wanitta, and she was fantastic.

     

    12/23/2008

     
    Positive Comment

    I own a 2001 Ford Taurus. I had my vehicle in to have a blown head-gasket repaired, and also to have the starter replaced. The service was done quickly, it was covered under my warrenty, and I recieved a receipt when the service was complete. Chad, the service manager, was very helpful. My vehicle is doing well today, and all in all, I consider my experience with JD Byrider to be positive.

     

    12/23/2008

     
           

    Previous

    1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15

    Next

    © 2008 Byrider Franchising, Inc. All Rights Reserved.