Welcome to the J.D. Byrider feedback site.

I own a 2003 Buick Century. Overall, my experience was positive. I brought the car in for an oil change and it was quickly serviced in about an hour. I did not pay anything because it`s under warranty. I was given a receipt and the customer service was good. I keep teling them about the check engine and coolant lights being on and they still haven`t done anything.

11/12/2008

I own a 2001 Pontiac Grand Am. My overall experience was positive. My salesperson was Jerry. His service was very good. The car was in good condition and clean when I got. I was approved for the car the same day. There are no problems with my car at the moment.

11/12/2008

But did we help this JD Byrider Customer with their problem ? I own a 2001 CHEVROLET Malibu. I took the car to the service center to have the brakes and rotors replaced. I got the car back that same day. I had to pay sixty dollars for the work that was done, but they gave me a receipt back. I have to have the tail light replaced because its out. Also there is a moisture problem but I dont know if thats the car or a J.D problem. The staff treated me fair. Overall my experience was neutral because the controversy on the amount I had to pay.

11/12/2008

I own a 2004 OLDSMOBILE Alero. My salesperson was J.D, and he was great. It didnt take long to get approved for the car. The car was in good condition when I got it, but the motor mount has to be replaced. The car is shaking so bad that I am scared to drive it with my kids in it. I am just waiting for them to call back to let me know they got the part for the car. Overall my experience was positive.

11/12/2008

I own a 2000 Dodge Stratus. My overall experience was positive. My salesperson was Jeffery. His service was really good. I was approved the same day for the car. The car was in good condition and clean when I took it home. There are no problems with my car at this time.

11/12/2008

But did we help this JD Byrider Customer with their problem ? I own a 2000 Nissan Quest. Overall my experience was neutral, because the car has had so many problems. I have had it for about 2-3 months, and it has been in there 3 times. The vehicle is still not running right. I brought the vehicle in because it broke down on the side of the road, and the brakes needed looked at. They had it for a couple of hours while they were working on it this last time. They tried to charge me, but I refused to pay because I have had these problems ever since I got the car. They gave me paperwork with the service this time, but they did not on the service before this. The staff there are very nice, but the car is just having so many problems. The next time it breaks down I am just going to leave it there because I am tired of this. Currently my vehicle still is not running properly, and the brakes still need worked on.

11/12/2008

I own a 2002 Dodge Caravan. Overall my experience was positive. I brought my vehicle in because the door was making a noise when I shut it and I got it back in 2 hours. It was under warranty and I got a receipt. The staff did a good job. I have not had any other problems with the vehicle since the most recent service.

11/12/2008

I own a 2002 Chrysler VOYAGER. My overall experience was positive. My salesperson was a hispanic male. His service was great. I was approved for the car the same day. The car was in good condition and clean when I got it. There are no problems with my car at this time.

11/12/2008

But did we help this JD Byrider Customer with their problem ? I own a 1999 Dodge Stratus. I brought my vehicle in because the brakes were squeaking and giving me problems and it took less than an hour. I did not have to pay for anything and there was no receipt involved. The staff were alright but I am still having the exact same problem. Overall my experience was neutral because the problem wasn`t fixed.

11/12/2008

I own a 2003 Ford Focus. The vehicle was recently brought in for oil change, tune up, and general cleaning, it took two and a half hours for the vehicle to be serviced. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff was good, and the vehicle makes a humming sound now. Overall I would rate this experience positive.

11/12/2008

I own a 2004 Pontiac Bonneville. Overall my experience was positive. I took the car to the service center to have work done on the brakes and to have something else done. I didnt get the car back till the next day. All the work that was done to the car was covered under warranty, but I got a receipt back. I am not having any problems with the car now. The staff treated me excellent.

11/12/2008

I own a 2000 Ford Taurus. Overall my experience was very positive. I worked with a female who had black hair and all of the staff did a really good job. I was approved the first day I walked in. I have not had a single problem with the vehicle and it was in good condition and clean when I was driving it off of the lot.

11/12/2008

I own a 2001 CHEVROLET Malibu. I recently brought the vehicle in for an oil change, I dropped it off and came back to get it later. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff always treats me well, and the vehicle has no problems now. Overall I would rate this experience positive.

11/12/2008

Now this JD Byrider Customer was not so happy.. I own a 2004 CHEVROLET Impala. Overall my experience was negative for a couple reasons. First, I had to pay for the labor even though I was still covered under warranty. Second, they gave me a loaner car with no brakes or heat, and then the next one they gave me had no gas. I brought my vehicle in for a problem with the computer system, and they had it for about 2 months. I had to pay for the labor, which I did not think was fair, and I received paperwork with the service. The staff there put me in two different loaner cars that were bad, but I am just glad to have my car back. There are no current problems with the vehicle.

11/12/2008

I own a 2001 CHEVROLET Impala. My salesperson was Mike and he was great. The car was in good condition when I got it. There are no problems with the car now. It took about 10 minutes to get approved. Overall, my experience was positive.

11/12/2008