Apply NowVisit GoJDB.com Store Locations : Bad Credit Car Loan :  Need Credit for a Car : Need a Car but have Bad Credit
J.D. Byider
Locations: Click map below to find location near you.

Do you have feedback about a dealership to submit?

J.D. Byrider System-Wide Satisfaction Ratings

As of 1/1/2009

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2000 Buick Century. Overall my experience was positive. My sales person was an older man, and I think that his name was Witlock. I was approved the same day. My vehicle was fine when I bought it, but the interior light doesn`t work. My sales person did a good job during the purchase of my vehicle.

     

    12/18/2008

     
    Positive Comment

    I own a 2004 Pontiac Grand Am. My overall experience was positive. My vehicle was not clean when I first got, but they did offer to detail it at a later date. My check engine light came on today. Nick as my salesperson and he was great. I was approved for my car the same day.

     

    12/18/2008

     
    Positive Comment

    I own a 2001 OLDSMOBILE Intrigue. I took the car to the service center to get the oil changed, and it didn`t take long at all. I didn`t have to pay for it, but I got a receipt back. I am not having any problems with the car at this time. The staff treated me good. Overall my experience was positive.

     

    12/18/2008

     
    Positive Comment

    I own a 2002 CHEVROLET Impala. Overall my experience was positive. I brought my vehicle in for an oil change, and the service took about 20 minutes. The cost was covered under warranty, and I received paperwork with the service. The customer service there was excellent, and there are no current problems with the vehicle.

     

    12/18/2008

     
    Positive Comment

    I own a 1999 Mercury Villager. Overall my experience was positive. My vehicle was over heating, so my vehicle was in the shop for about one week. My vehicle was under warranty, and I received paperwork. I currently do not have any problems with my vehicle, and the staff is always nice to me.

     

    12/18/2008

     
    Positive Comment

    I own a 2003 CHEVROLET Blazer. Overall my experience was positive. The man who sold me the car was Ken and he did a fine job helping find a car. It took about five hours for me to get approved for the car. When I got my car it was running good for me and it was nice and clean to. Today my car is running good for me and I have no problems with it.

     

    12/18/2008

     
    Positive Comment

    I own a 1999 Pontiac Grand Prix. My sales person was Dave. I was there for a couple of hours and the car was in good condition when I got it. There are no problems at all and the staff there was great. The experience was positive.

     

    12/18/2008

     
    Positive Comment

    I own a 1999 OLDSMOBILE Alero. Overall my experience was positive. I brought my vehicle in for an alternator, and the service took less than a whole day to complete. The cost was covered under warranty, and I received paperwork upon completion. The customer service there was fair to middle, it was just alright. There are no current problems with the vehicle, but I have had a lot of problems with it ever since I bought it.

     

    12/18/2008

     
    Positive Comment

    I own a 2003 Ford Contour. My experience was positive. London was my salesperson. My car was clean and running well when I got it. I was approved for the car in one day. Financing and approval was clearly explained to me. My car is still running alright.

     

    12/18/2008

     
    Positive Comment

    I own a 2002 Dodge Ram. My overall experience was positive. My truck was clean inside when I first got it. I currently have no issues with it now. Andre was my salesperson and he was excellent. I was approved for my truck the same day.

     

    12/18/2008

     
    Positive Comment

    I own a 2002 Dodge Grand Cara. Overall my experience was positive. I brought my vehicle in for a windshield wiper replacement, and the service did not take long. The cost was covered under warranty, and I did not receive paperwork with the service. The electricity was out because someone wrecked into a telephone pole, so they could not print me out a receipt at that time. The customer service there was good, and there are no current problems with the vehicle.

     

    12/18/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 2008 CHEVROLET Malibu. Overall, my experience was neutral because of some things I don`t want to go in to right now. I brought the car in for an oil change or breaks or something of the nature. I don`t know if I paid anything and I am pretty sure I was given a receipt. I have no complaints about the customer service and there are no problems with my car now.

     

    12/18/2008

     
    Positive Comment

    I own a 2002 Buick Rendezvous. Overall my experience was positive. There are no problems with the vehicle at this time and I was approved in the same day. The vehicle was nice and clean for me when I first got it. Jim was good with his customer service towards me.

     

    12/18/2008

     
    Positive Comment

    I own a 2001 Mercury Sable. Overall my experience was positive. Teya was the lady who worked with me to help me get a vehicle and she did a very good job. The vehicle was clean and in good condition when I bought it and I was approved the first day I went in. I recently found some burn holes, but I have not had any mechanical problems with the vehicle.

     

    12/18/2008

     
    Positive Comment

    I own a 2004 CHEVROLET TrailBlaze. I took the vehicle in to get the oil changed. I was supposed to pay but they told me not to worry about it. It took 1 hour to be completed and they provided me with a receipt for the work. The passenger tail light needs to be replaced other than that I don`t have any problems. The customer service I received was goo. My overall experience was positive.

     

    12/18/2008

     
           

    Previous

    1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15

    Next

    © 2008 Byrider Franchising, Inc. All Rights Reserved.